Palmetto Tree & Crescent Moon Clock

We gladly accept returns, exchanges, and cancellations

Contact us within: 7 days of delivery

Ship items back within: 7 days of delivery

Request a cancellation within: 2 hours of purchase

 

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, we cannot accept returns for:

 

• Custom or personalized orders
• Perishable products (like food or flowers)
• Digital downloads
• Intimate items (for health/hygiene reasons)

 

Conditions of return

 

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

 

Questions about your order?

Please contact us if you have any problems with your order.

Processing time

The time we need to prepare an order for shipping varies. For details for specific or custom items, please contact us. Generally, processing time is 1-5 business days.

 

Shipping time

Standard shipping time varies from 2-4 days. Contact us for more information.